Learning and development projects

Our expertise includes:

  • Undertaking skills audits
  • Preparing skills strategies and workforce development plans
  • Researching, writing and designing training programmes
  • Delivering and evaluating training programmes
  • Producing online learning and assessment materials
  • Training trainers
  • Researching, writing and designing employee communications
  • Developing business support materials
  • Undertaking human resource consultancy projects.

Our standard and customised training programmes concentrate on:

  • Customer service and communication skills
  • Management and leadership skills
  • Product and destination knowledge
  • Equality and diversity.

Our clients include UK and international organisations in the following sectors:

  • Tourism, leisure and hospitality
  • Passenger transport
  • Security and associated services
  • Health and social care
  • Retail
  • Central and local government
  • Other service sector organisations.

To find out how we can help you to boost your performance, please give us a call.

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