Learning and development projects
Our expertise includes:
- Undertaking skills audits
- Preparing skills strategies and workforce development plans
- Researching, writing and designing training programmes
- Delivering and evaluating training programmes
- Producing online learning and assessment materials
- Training trainers
- Researching, writing and designing employee communications
- Developing business support materials
- Undertaking human resource consultancy projects.
Our standard and customised training programmes concentrate on:
- Customer service and communication skills
- Management and leadership skills
- Product and destination knowledge
- Equality and diversity.
Our clients include UK and international organisations in the following sectors:
- Tourism, leisure and hospitality
- Passenger transport
- Security and associated services
- Health and social care
- Central and local government
- Other service sector organisations.
To find out how we can help you to boost your performance, please give us a call.